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Frequently Asked Questions

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With our installations we commonly receive a number of questions about our garage door openers as well as our service. In this section we will detail some of the top frequently asked questions with answers from our garage door installation experts.

Our staff can help integrate your garage door with a number of smart home automation tools including smart phone applications. Many of the garage door openers that we can install can also be accessed via smart phone technology. Some of the older garage door openers may not support this technology so be sure to let us know about your intentions to open the garage door with your smart phone when we pick out an opener for your needs.

There are a number of common issues that can sometimes cause a garage door to be jammed shut. Be sure to check through our blog section to find the top common issues that can be the cause of garage door jams. If you are unable to determine the issue early on or you happen to see the track out of alignment or a spring broken, contact our staff immediately. It can be quite dangerous to attempt fixing a garage door that is off its track or a broken spring without expert assistance.

Our staff members remain on call for 24 hour support to assist commercial and residential clients with any type of garage door repair. During peak periods like power outages or major storms our response times can be delayed by generally we can arrive as soon as possible to fix any of the potential issues with your garage door.

Our company stands behind our work with a limited warranty on every one of our installations. We also have comprehensive insurance as well as a licensed and bonded business. This ensures that our customers can have the greatest piece of mind from our services. We stand behind our work and we will return for a second service visit free of charge within a limited time after repair or installation to provide maintenance or replacement.

Our fleet of vehicles as well as our skilled service technicians are able to arrive on time with a fully stocked truck as well as the most advanced tools for our profession. We stand behind every one of our technicians with confidence knowing that a Pop’s service technician will be able to assess and then repair any potential issue with your garage door on the first service visit. It’s this level of convenience that sets us apart from our competition.

We stock a wide range of replacement parts for some of the most popular models of garage door installations. With our massive inventory of replacement parts as well as our industry contacts we can make sure that your garage door is repaired using the same materials or stronger compatible materials than the ones in its original construction.

We have a wide range of recommendations in our inventory and we can contact almost any garage door manufacturer in our industry to create custom solutions for our customers. What do you need commercial or residential garage door installations, we can find the style color and configuration that you will need.

Pop’s garage doors team is supporting the greater Baltimore area including:  Frederic, Annapolis, Hagerstown, Aberdeen, Beltsville, Overlea and more.

Yes!, have a warranty and service period on all new installations and repairs, the warranty period varies based on the work done.

Contact our staff today if you have any other questions about commercial or residential garage door installation and repair.

fixed garage door